kyat365 Privacy Policy

We promise that your personal data, entrusted to us, will always be kept safe. This policy sets out in full what data we collect and how we use it.

Last updated: 30 October 2026

Introduction and Purpose

kyat365 (referred to in this policy as "we" and "the platform") takes the protection of personal data of players in Myanmar very seriously. This Privacy Policy is written to clearly explain what data we collect and how we handle it when you visit and use the website https://kyat365.run.

When you register an account or play on the platform, you are considered to have agreed to the terms set out in this policy, so we encourage you to read and understand it. Any changes to the policy will be updated on this page, and we will notify you in advance of any significant changes.

If you have any questions about this policy, you can contact us at [email protected].

Types of Data We Collect

We collect the following types of data across the platform in order to provide our services and improve the player experience—

2.1 Data You Provide Directly

  • Your name, date of birth, phone number, and email address provided when registering an account
  • Banking or mobile payment details collected when processing deposits and withdrawals
  • Player feedback and customer service correspondence
  • Identity document information required by law for registration or identity verification

2.2 Automatically Collected Information

  • IP address, browser type and version, Operating System
  • Pages viewed, games played, and time spent on the platform
  • Data collected through cookies and similar technologies (see the Cookie section below)
  • Transaction records, login history, and gameplay records

2.3 Information We Do Not Collect

We do not intentionally collect sensitive personal data such as race, religion, or political views without a necessary reason.

How is data used

Collected personal information is used only for the following purposes—

  • Account Management : Account registration, login verification, and handling player information
  • Financial Processing : Verification during deposits and withdrawals via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers
  • Service Improvement : Technical upgrades to the platform and improving the overall player experience
  • Fraud Prevention : Protecting against illegal activities such as fraud, money laundering, and account hacking
  • Responsible Gaming : Analysing gameplay patterns to support players who may be at high risk
  • Legal Compliance : Meeting legal obligations and retaining records of activity
  • Customer Support : Providing more effective assistance via 24/7 Live Chat and email
We never sell, rent, or share your data with third parties for commercial purposes.

Data Sharing and Disclosure

We do not share your personal information with third parties without prior consent. However, limited sharing may occur only in the following cases—

4.1 Service Providers

Banks and mobile payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay) that partner with us to process payments will receive only the data required for financial verification and are not permitted to share that data further with third parties.

4.2 Legal Compliance

Where a legally required disclosure is necessary or we are obligated by law, your data may need to be provided to the relevant authorities to support a criminal investigation. When this happens, we will notify you in advance to the extent permitted by law.

4.3 Business Changes

In the event of a transition such as a change of platform ownership or a merger, personal information may be transferred to the receiving organisation. In such cases, we commit to maintaining the same level of protection set out in this policy.

Cookies and Tracking Technologies

The kyat365 website uses cookies to improve the player experience. A cookie is a small text file stored in your browser.

Types of Cookies Used

  • Strictly Necessary Cookies : These handle core platform functions such as login and security. These cookies cannot be disabled.
  • Functional Cookies : Cookies that remember language preferences and player settings
  • Analytics Cookies : Cookies collected to understand platform traffic patterns and player usage — this data is not stored in a way that directly identifies you

Note that while most cookies can be disabled through your browser settings, disabling strictly necessary cookies may affect some platform functions.

Data Security Measures

We have put in place advanced technical and administrative security measures to protect your personal information—

  • All data transfers are protected with SSL (Secure Sockets Layer) encryption
  • Player data is stored on encrypted servers with access controls to prevent unauthorised entry
  • Staff can only access the data they need, and every login is logged.
  • Servers and databases undergo regular security checks.
  • Payment data is handled in accordance with PCI-DSS standards.
No security system can be 100% guaranteed. To keep your account secure, we strongly recommend setting a strong password and never sharing it with anyone.

Players' Data Rights

You have the following rights regarding your personal data that we hold—

Right to Access

You can request to view the data we hold about you. We will respond within 30 days of receiving your request.

Right to Correct

You can request corrections to any inaccurate information. You can update it yourself in account settings, or contact our support team to request the change.

Right to Delete

You can request to close your account and have your personal data deleted. However, data we are legally required to retain (such as financial records) will continue to be held.

Right to Transfer

You can request a copy of your data in a readable format.

Right to Restrict

You can request that we stop processing your data for specific purposes. For any of these requests, contact us at [email protected].

Data Retention Period

We do not retain data longer than necessary for the purpose it was collected—

  • Active accounts : Data is retained for as long as the account remains open.
  • Closed accounts : Financial and legal records are retained as required by law.
  • Game records : Retained for a specific period to support fair play checks and financial audits.
  • Customer service records : Retained for as long as necessary to confirm that all player-related matters have been fully resolved.

Protection of Those Under 21

The kyat365 platform is for adults aged 21+ only. We do not intentionally collect personal data from anyone under 21. If we discover that a player under 21 has registered by mistake, that account and all associated data will be deleted immediately, and access to the platform will be blocked.

Parents and guardians who suspect their child is accessing and playing on the platform without permission are urged to contact us immediately at [email protected].

Policy Updates

We review this Privacy Policy regularly and will update it when needed. If changes are made—

  • The "Last updated" date at the top of this page will be revised.
  • For significant changes, players will be notified in advance through their registered contact method.
  • Continued use of the platform after any changes takes effect means you accept the updated policy.

Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy, you can reach the kyat365 customer support team (Myanmar Standard Time — MMT) via 24/7 Live Chat or by email below—

[email protected]

If you submit a data request, we commit to responding within 30 days.

Privacy Protection — FAQs

Absolutely not. kyat365 never shares, sells, or rents your personal data to third parties for advertising or commercial purposes. The banks and mobile payment service providers we work with for payment processing handle financial verification only and do not share your data further.

Yes, it is. Payment data is SSL-encrypted and handled in line with PCI-DSS standards. Providers such as KBZPay, Wave Money, AYA Pay, and CB Pay are used for financial verification only, and we do not store full payment card numbers on our servers.

Data is retained for as long as your account is active. If your account is closed, only financial records required by law will be kept; all other data will be deleted. You can also submit a data deletion request at any time.

You can update it yourself through your account settings. For data that cannot be changed there, send a request to our 24/7 Live Chat or to [email protected]. We will process it within 30 days.

You can turn off analytics and functional cookies through your browser settings. However, if you disable the cookies that are essential for login and security, you will not be able to access the platform or play any games.

Contact us immediately via 24/7 Live Chat or at [email protected]. We will secure your account right away and carry out an investigation. We also recommend setting a strong password (containing uppercase and lowercase letters, numbers, and symbols) and not sharing it with anyone.